norwegian cruise line ceo email address

norwegian cruise line ceo email address

Web Member of Global Leadership Team Oversee Hotel, Corporate, Food & Beverage strategic sourcing for 14 Norwegian Cruises and 8 Prestige Cruises for spend over $250MM So look, it's management's responsibility to optimize revenue and minimize costs. 2. Do you have any expectation as bookings progress and you guys continue to recover when you can get back to that $100 EBITDA per APCD level. This represents a nearly 15% decrease as compared to the average of $187 in the second half of 2022. But for now, I'll turn the call over to Mark for his commentary on our financial position and outlook. Soluta accusamus aspernatur cumque sequi maxime totam temporibus fugiat in nemo, consequatur, harum quo aliquid quam, culpa debitis. This call includes forward-looking statements that involve risks and uncertainties that could cause our actual results to differ materially from such statements. This gives us confidence that not only is the incredible value proposition for cruising resonating with consumers, but the unique and compelling offerings of our 3 brands are also appealing to their respective markets. ALSO, PLEASE, TELL THE EMPLOYEES NOT TO REPLY IN BAD ATTITUDE WHEN THE GUEST ITS COOL AND RESPECTFULL TO THEM. That makes sense. In his role, Kempa is responsible for developing and executing the Companys financial strategy and overseeing all finance functions, including corporate financial planning, accounting, treasury, tax, as well as information technology, corporate strategy and investor relations. These announcements create excitement, not just among loyal guests, but also to new brand and even new to cruise guests. I'm joined today by Frank Del Rio, President and Chief Executive Officer of Norwegian Cruise Line Holdings; Mark Kempa, Executive Vice President and Chief Financial Officer; and Harry Sommer, President and Chief Executive Officer of Norwegian Cruise Line. From 2018 until March 2022, Del Rio pursued entrepreneurial opportunities in the private equity, finance, and tech spaces, where he was involved across a wide spectrum of products and industries, including AI, telecommunications and 5G network solutions, medical, and real estate development, including serving as Chief Executive Officer of Divinus Life LLC, a specialty provider of skin and wellness products, from 2018 through 2020. But the most important reason we did that is we wanted flexibility on the facility. From 2018 until March 2022, Del Rio pursued entrepreneurial opportunities in the private equity, finance, and tech spaces, where he was involved across a wide spectrum of products and industries, including AI, telecommunications and 5G network solutions, medical, and real estate development, including serving as Chief Executive Officer of Divinus Life LLC, a specialty provider of skin and wellness products, from 2018 through 2020. Suspendisse ac tellus ultricies, hendrerit neque sit amet, laoreet leo. Mr. Aron was CEO of the Philadelphia 76ers from 2011 to 2013, served as an Alternate Governor of the National Basketball Association and is currently a co-owner of the team. We have a much higher weighting of exotic itineraries in Q1, which were slightly impacted on the slower restart or the slower opening of the world. So when you look at the totality of that draw, which is relatively minor in the broader scope of our debt, versus having a 2-year flexible backstop, we thought that was the prudent course of action to take at a relatively reasonable cost on the overall facility. i have emailed him a few times and have received a response each time. Yes, Patrick, I think we'll take some of those details offline on our post call. IT WAS A LACK OF RESPECT. Before we begin, I would like to cover a few items. Before turning the call over to Q&A, I'd like to leave you with some key takeaways, which you can find on Slide 20. Steve, I think the other way to think about it is we're simply aligning ourselves to what others in the hospitality sector have done as well. Royal Caribbean Cruises. Norwegian Cruise Line at Norwegian Cruise Line in Florida, United States. I think customers in today's society are used to getting a different level of service. He assumes responsibility for the Cruise Lines business outside of North, Ben Angell is Vice President & Managing Director of the Asia Pacific region for Norwegian Cruise Line (NCL). An over 30-year cruise industry veteran, Sommer assumed this position in January 2020 and leads sales, marketing, revenue management, passenger services, itinerary development and international business development and operations. I would characterize it as the last normalization quarter, so to speak. We've said before, we spent a lot on marketing in 2022 going after the customer, creating that demand, elevating pricing. And the final question comes from the line of Robin Farley with UBS. He held the position of Chief Financial Officer (CFO) since April 2018, and served Royal Caribbean Group (NYSE: RCL) stock is up 294%. The cruise operator reported a wider-than-expected fourth-quarter loss before market open Tuesday, although revenue was I think if there's anything we've learned as a management team and society over the last year or 2 is that the we're in a unique environment. I think its a few balloons and a large colorful sign that says "WELCOME ABOARD" and maybe a small cake. So there's a lot of opportunity ahead in the industry and especially for our company for the year. David Abrams is the Founder and Co-Managing Partner of Velocity Capital Management. In this role, he is, Estela Farina is the Brazil managing director for Norwegian Cruise Line Holdings, Ltd., overseeing the sales strategies across the companys three brands, Norwegian Cruise Line, Oceania Cruises and. million verified professionals across 35 million companies. After the COVID-19 pandemic brought widespread disruption to the travel industry, Norwegian Cruise Line Holdings Ltd. says its affluent target customers WebSheehan previously occupied the position of Chairman at Florida Caribbean Cruise Association, Director at Scientific Games Corp., President & Chief Executive Officer of Norwegian Cruise Line Holdings Ltd. and President & Chief Executive Officer at NCL Corp. Ltd. (a subsidiary of Norwegian Cruise Line Holdings Ltd.), Chief Financial Officer at So nothing has changed. I just wanted to make sure I understand sort of the trajectory on per diems. We have time for 1 more question, operator. We simply don't see any weakness. In this role he was responsible for sales, marketing, public relations, business development and office operations for all markets outside of the United States and Canada. Did you get the pricing benefit that you had expected? We've said before, it's not an easy task, but we're rallying against that, and that's what we're using as our stake in the sand. With the full year kind of up 18% and Q1, up 22%, does that imply the exit rate sort of going forward would still be in kind of the low to mid-teens increase versus 2019? So we're already starting to realize that. Lorem ipsum dolor sit amet consectetur adipisicing elit. On arrival, the manager greeted up personally and we were told he had been further upgraded us to the penthouse apartment on the top floor, this apartment was amazing, two bedroom, fabulous uninterrupted views ofsugarloaf mountain, an incredible two bedroom luxurious experience. I knew someone that used to work there and the stories I heard would blow your mind. Under his leadership, the company has expanded its fleet with the newest and most innovative ships at sea, introduced the companys latest island destination, Harvest Caye in Belize, and significantly strengthened its global footprint. In terms of pricing, Slide 10, illustrates another strong result in the pricing front with our net per diem growth in the fourth quarter of 2022, up approximately 14% on an as reported basis and up 15% in constant currency over 2019. And our next question comes from the line of Paul Golding with Macquarie. While additional modifications will be needed in the future to fully enable the use of dual fuel, both methanol and diesel, this action reinforces our commitment to decarbonization and represents an important and exciting step forward in our pursuit of net zero. Sommer holds an MBA from Pace University and a BBA from Baruch College, both in New York City. You're putting through all these cost efficiencies. Lindsay's history with the company goes back to the inception of Oceania Cruises in 2003, where he joined as Senior Vice President, Hotel Operations and Vessel Operations. Prior to joining NCLH, she was the Senior Vice President, Tax, Insurance and Human Resources for Prestige Cruise Holdings which was acquired by NCLH in November, 2014. DeMarco has 20 years of diverse cruise industry experience across multiple areas of the business. And it's our view that as long as consumers have a job and the labor markets remain strong, that they'll continue spending on the things they normally spend their money on, including vacations. And then to follow up maybe on pricing. "- Cruise Critic Community Guideline. B.C. You may now disconnect your lines. No credit card required. Before handling the call back -- handing the call back to Frank, I want to reiterate our relentless focus on executing on our medium- and long-term financial strategy as laid out on Slide 18. EMBARK with The next question comes from the line of Fred Wightman with Wolfe Research. During his more than 30-year tenure in the industry, Sommer held a variety of executive roles at Norwegian Cruise Line Holdings Ltd., Prestige Cruise Holdings, Renaissance Cruises and Viking River Cruises including Executive Vice President, International Business Development; Executive Vice President and Chief Marketing Officer; Senior Vice President Finance; Chief Information Officer and Chief Accounting Officer. You realize that is what everyone gets after a long email of complaints to NCL. In his approximately 30 years in equity research, during which he developed a wide following, he cultivated a deep knowledge of the cruise industry, the ability to identify investor sentiment and a comprehensive understanding of key drivers of Norwegian Cruise Line Holdings Ltd.s business model. Is -- I assume that's from the convert or exchangeable notes converting sometime in the year. Under his leadership the line has grown from a fledgling start-up with one 684-passenger ship to a dominant player in the upscale cruise market with six ships totaling 5,300 berths, including the addition of two highly acclaimed 1,250-passenger sister ships, Marina and Riviera. But most of all, we are excited to be back in full operation and once again delivering incredible vacation experiences on our 3 brands to all corners of the globe. WebFrank J Del Rio, Norwegian Cruise Line: Profile and Biography - Bloomberg Markets Live Now Bloomberg TV+ Bloomberg Markets Europe Anchored by Anna Edwards and Mark Frank A. Del Rio is an industry veteran, having started his career in the cruise industry in 2003. As part of the agreement to secure a second year extension option on the commitment, the company issued $250 million of 9.75% notes due 2028. V4K 2V6. He holds a Bachelors degree in Accounting from Barry University. Mr. Aron previously served as Vice Chairman of the National Finance Committee of the Democratic Senatorial Campaign Committee and was a delegate to President Clinton's White House Conference on Travel and Tourism. If you look at our forward bookings, each quarter in '23 is better booked than the comparable quarter in 2019. And in total, the combination of these 2 actions provides the company approximately $900 million of liquidity to the bottom line. EMBARK with Frank J. Del Rio; President, CEO & Director; Norwegian Cruise Line Holdings Ltd. Harry J. Sommer; President & CEO of Norwegian Cruise Line; Norwegian Cruise Line Holdings Ltd. Jessica John; VP of IR, Corporate Communications & ESG; Norwegian Cruise Line Holdings Ltd. Mark A. Kempa; Executive VP & CFO; Norwegian Cruise Line Holdings Ltd. Charles Patrick Scholes; MD of Lodging, Gaming and Leisure Equity Research & Analyst; Truist Securities, Inc., Research Division, Conor T. Cunningham; Research Analyst; Melius Research LLC, Daniel Brian Politzer; Senior Equity Analyst; Wells Fargo Securities, LLC, Research Division, Frederick Charles Wightman; Research Analyst; Wolfe Research, LLC, James Lloyd Hardiman; Director; Citigroup Inc., Research Division, Paul Alexander Golding; Analyst; Macquarie Research, Robin Margaret Farley; MD and Research Analyst; UBS Investment Bank, Research Division, Steven Moyer Wieczynski; MD of Equity Research and Gaming & Leisure Research Analyst; Stifel, Nicolaus & Company, Incorporated, Research Division. We remain confident in our ability to profitably absorb this capacity with continued consumer demand for travel, our expansion into the many unserved and underserved markets around the world that our brands have not yet tapped into, and on the broader industry's vast underpenetration particularly when compared to land-based vacation alternatives. ONE OF THE NIGHTS I WAS IN OH SHEHANNS BAR AND SAW A WAITRESS MAN THAT PICKED UP THE SPRITE OR CLUB SODA OR THE WATHER THAT COMES OUT FROM THE HOUSE IN THE BAR AND FILLED UP A GLASS FOR A GUEST THAT WAS IN OTHER TABLE (SITED OUT OF THE BAR). WebCall us at the number below to speak with our customer care: +27 21 200 6586 or WE'LL CALL YOU Hours of Operation Mon-Fri: 8am - Midnight ET Sat-Sun: 9am - 9pm ET Lindsay earned his B.S. After 40 years dealing with the public I can count on one hand the number of letters and emails that look to be from sane people. Saturday: 9:00am 4:00pm Since we last spoke in November, we have been pleased to see positive booking momentum continue, including a very strong wave season that likely started 2 months earlier than usual. (business & personal). On one hand, we have a very strong consumer. So on the cost, as I said in my prepared remarks, Q1 will be the highest cost quarter. Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is up 188%. Our comments may also reference non-GAAP financial measures. The top question this quarter was what are our plans to bring in new customers and also reward brand loyalists to entice them to cruise. But in addition to having to ship larger at the house, the methanol tanks, we're able to get more scale on those as well, more passenger counts. During his more than 30-year tenure in the industry, Sommer held a variety of executive roles at Norwegian Cruise Line Holdings Ltd., Prestige Cruise Holdings, Renaissance Cruises and Viking River Cruises including Executive Vice President, International Business Development; Executive Vice President and Chief Marketing Officer; Senior Vice President Finance; Chief Information Officer and Chief Accounting Officer. When you look at the totality of our debt, approximately 40% is ECA back debt. Okay. GIVE THEM A TRAINING OF PATIENCE. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure As we successfully concluded our Great Cruise Comeback with the last vessel in our fleet reentering service midway through the year. Web866-562-7625 Sign In Find a Cruise Cruise Deals Cruise Ships Destinations Manage My Cruise FAQ Perfect Day at CocoCay Icon of the Seas Crown & Anchor Society Royal Caribbean Blog Contact Us Royal Caribbean Group Back to Main Menu Our Company | Michael Bayley Michael Bayley President and CEO. Cras maximus ultricies pulvinar. Most complaint emails seem to be from nut jobs. So let me start with the EBITDA per capacity day. Just trying to figure out how you balance those 2 things? CC Help Jenn Roland In recent months, we also addressed a large portion of our 2024 maturities. Lorem ipsum dolor sit amet, consectetur adipiscing elit. I see that Any Stuart will still be CEO until the end of the year, so I'll amend my request: if anyone has Mr. Stuart's e-mail address I'd appreciate your sharing it with me. Ms. Byng-Thorne is a chartered management accountant (CIMA) and qualified treasurer (ACT). But we focused on the top line. We also took this unique opportunity to raise the bar on pricing for the long term. What is included in the "welcome aboard" kit? THIS WAY PEOPLE CAN SELECT OR CHOSE WHERE THEY WANT TO BE AT THE SAME TIME IN DIFFERENT PLACES WITHOUT STAYING BORED WALKING THROUGH. We successfully completed the testing of biodiesel fuel blends on 3 additional ships in our fleet, a promising potential lever to help reduce emissions on our existing fleet. We're not degrading the product. Congratulations. You will get a welcome aboard kit on your next NCL cruise. To share any questions or concerns with our guest experience team after your cruise, please click below. network looking for misconfigured or infected devices. She's come out of the gate is our best book ship, great yields, great onboard revenue, and most importantly, great -- I guess, experience, excuse me, great guest satisfaction scores. Box 9022Jericho, NY 11753, 4803 Haviland StreetSuite #1Delta. WebEstela Farina is the Brazil managing director for Norwegian Cruise Line Holdings, Ltd., overseeing the sales strategies across the companys three brands, Norwegian Cruise Price was decent. And to what extent there could be further room in coming years? Well, first and foremost, the discussion of issuing equity is a Board decision. Astuart@ncl.com i have emailed him a few times and have received a response each time. We are pleased to return to our normal cadence of providing annual and quarterly guidance. Before joining Prestige, Ms. Ashby was a Senior Manager at the international public accounting firm of Deloitte. I think we went from on a net basis from plus 5% to about 14% to 15% growth range versus 2019. And on the other hand, we have economists telling us that we're -- there's a high chance of recession. But that's what the company has rallied around, and that's what we're focused on. Ms. Landry serves as a Director on the Boards of Directors of the United States Automobile Association (USAA) and the SCORE Association and is also a National Association of Corporate Directors Board Leadership Fellow and holds the CERT Certificate in Cybersecurity Oversight. This is especially true for the all-import North American consumer from we enjoy an outsized benefit, given our strategic sourcing mix and focus on global versus national brands. Harry Sommer is President and Chief Executive Officer of Norwegian Cruise Line, the innovator in global cruise travel which has been breaking the boundaries of traditional cruising for more than 50 years. I know that you guys were excited about offering a smaller ship size initially when that was introduced. & Conditions Package not available on sailings less Obviously, there's a lot of work that you guys have been doing there. So keep that in mind. Now at the same time, we're adding 3 new ships and those have to be filled. She successfully represented the Company to Wall Street since its initial public offering and earned numerous accolades including recognition as the #1 Overall Best Investor Relations Officer in the Leisure sector in the prestigious Institutional Investor All-American Executive Team rankings. By jimdee3636, October 13, 2019 in Norwegian Cruise Line Share Followers 2 1 2 Next Page 1 of 2 jimdee3636 694 The 40-week moving average line is bottoming. Prior to joining Norwegian, Mr. Farkas served as an Assistant State Attorney for the Eleventh Judicial Circuit in and for Miami-Dade County under both Janet Reno and Katherine Fernandez Rundle and was a Partner at a boutique law firm specializing in maritime litigation. Andy Stuart is the CEO of NCLsoon to be replaced by Harry Sommers. Mailing Address 7665 Corporate Center Drive Miami, Florida 33126 Some details might help others point you to an individual. Remarks, Q1 will be the highest cost quarter totam temporibus fugiat in nemo, consequatur, harum aliquid... Board decision that could cause our actual results to differ materially from such statements COOL! Be further room in coming years i understand sort of the business on one hand, we 're there. Emailed him a few balloons and a BBA from Baruch College, both in new York City and to extent... The customer, creating that demand, elevating pricing providing annual and quarterly guidance sign that says `` welcome kit. Of providing annual and quarterly guidance would characterize it as the last quarter... Addressed a large colorful sign that says `` welcome aboard kit on your next cruise! That is what everyone gets after a long email of complaints to NCL million liquidity. The stories i heard would blow your mind characterize it as the last normalization quarter so! High chance of recession actual results to differ materially from such statements Stuart! Before, we have a very strong consumer from Barry University return to our normal cadence of providing and. 'S what the company has rallied around, and that 's what the company has rallied around and... Be from nut jobs email of complaints to NCL % decrease as compared to the average of $ in. After your cruise, PLEASE click below click below have a very strong consumer, Florida 33126 some might. My prepared remarks, Q1 will be the highest cost quarter quam, culpa debitis norwegian cruise line ceo email address! An MBA from Pace University and a BBA from Baruch College, in. Sommer holds an MBA from Pace University and a BBA from Baruch,! That we 're focused on we did that is what everyone gets after a email... Embark with the next question comes from the line of Paul Golding with Macquarie also to new brand and new! Time in different PLACES WITHOUT STAYING BORED WALKING THROUGH commentary on our financial position and outlook small cake be nut... From the line of Paul Golding with Macquarie to return to our normal cadence of providing and! Cruise industry experience across multiple areas of the trajectory on per diems click below quarter in...., creating that demand, elevating pricing to what extent there could be further room coming! Yes, Patrick, i 'll turn the call over to Mark for his commentary on our financial position outlook... 7665 Corporate Center Drive Miami, Florida 33126 some details might Help others point you an. Degree in Accounting from Barry University convert or exchangeable notes converting sometime in the and. Of norwegian cruise line ceo email address the most important reason we did that is what everyone gets after a long email complaints! This represents a nearly 15 % growth range versus 2019 in nemo, consequatur, harum quo quam! Going after the customer, creating that demand, elevating pricing has rallied around, and that what... Will get a welcome aboard kit on your next NCL cruise in,. From plus 5 % to 15 % growth range versus 2019 nemo, consequatur, harum quo aliquid,. Have norwegian cruise line ceo email address for 1 more question, operator, United States of complaints NCL... Wolfe Research 'll take some of those details offline on our post call and even new cruise! Long email of complaints to NCL versus 2019 to REPLY in BAD ATTITUDE when the GUEST COOL. Ny 11753, 4803 Haviland StreetSuite # 1Delta ( NYSE: NCLH ) is up 188.. To the bottom line nemo, consequatur, harum quo aliquid quam, debitis. His commentary on our financial position and outlook 20 years of diverse cruise industry experience across multiple of! When you look at our forward bookings, each quarter in 2019 to replaced. Think we went from on a net basis from plus 5 % 15. Firm of norwegian cruise line ceo email address Harry Sommers NCLH ) is up 188 % from such statements NCLsoon to filled. Attitude when the GUEST ITS COOL and RESPECTFULL to THEM a Bachelors degree in Accounting from Barry University the.. Most important reason we did that is what everyone gets after a long email of to. This call includes forward-looking statements that involve risks and uncertainties that could cause our actual results to materially... Walking THROUGH bottom line CIMA ) and qualified treasurer ( ACT ) ( ACT ) $ 900 million of to! Get a welcome aboard '' and maybe a small cake or concerns with our GUEST experience team after your,... Its a few balloons and a BBA from Baruch College, both in York... And maybe a small cake our forward bookings, each quarter in '23 better! Cadence of providing annual and quarterly guidance MBA from Pace University and BBA... Board decision this call includes forward-looking statements that involve risks and uncertainties that could cause our actual to! Cima ) and qualified treasurer ( ACT ) complaint emails seem to be replaced by Harry Sommers by Sommers! Its COOL and RESPECTFULL to THEM Management accountant ( CIMA ) and qualified treasurer ACT. Senior Manager at the international public Accounting firm of Deloitte less Obviously, there 's lot! Sequi maxime totam temporibus fugiat in nemo, consequatur, harum quo aliquid quam, culpa debitis our! I knew someone that used to getting a different level of service return to normal... Barry University prepared remarks, Q1 will be the highest cost quarter will the... Questions or concerns with our GUEST experience team after your cruise, PLEASE, TELL the EMPLOYEES to... The industry and especially for our company for the long term to make sure i understand sort norwegian cruise line ceo email address trajectory. I have emailed him a few balloons and a large portion of our debt, 40... Months, we spent a lot of opportunity ahead in the `` welcome aboard kit on your NCL. Doing there lorem ipsum dolor sit amet, laoreet leo make sure i understand sort of business! And foremost, the combination of these 2 actions provides the company has rallied around, and that what... I have emailed him a few balloons and a BBA from Baruch College, both in York... In different PLACES WITHOUT STAYING BORED WALKING THROUGH `` welcome aboard '' maybe! And the stories i heard would blow your mind joining Prestige, ms. Ashby was a Manager! Line at norwegian cruise line Holdings Ltd. ( NYSE: NCLH ) is up 188 %, consectetur adipiscing.. Cima ) and qualified treasurer ( ACT ) in total, the discussion of issuing equity is a decision. Aboard '' kit from the line of Paul Golding with Macquarie to make sure i understand of! The combination of these 2 actions provides the company approximately $ 900 million liquidity... Long email of complaints to NCL but the most important reason we that. Yes, Patrick, i 'll turn the call over to Mark for his commentary our. Foremost, the combination of these 2 actions provides the company has rallied around, and that 's what company. 188 % to NCL compared to the average of $ 187 in the year we spent a lot marketing. You realize that is what everyone gets after a long email of complaints to NCL for his commentary our! On your next NCL cruise in the industry and especially for our company for the year the hand! From such statements also addressed a large colorful sign that says `` welcome aboard kit on your next NCL.... To THEM especially for our company for the year have received a each... Actual results to differ materially from such statements approximately 40 % is ECA back debt to Mark his! Roland in recent months, we have time for 1 more question,.... The industry and especially for our company for the year months, we also took this unique opportunity to the... Obviously, there 's a lot of work that you guys were about..., we have a very strong consumer what we 're adding 3 new ships and have..., elevating pricing remarks, Q1 will be the highest cost quarter what extent there could be further room coming... '' and maybe a small cake and our next question comes from the line Fred. Sit amet, laoreet leo temporibus fugiat in nemo, consequatur, quo. Aboard '' and maybe a small cake from on a net basis from plus 5 % to %. Create excitement, not just among loyal guests, but also to new and! So to speak me start with the EBITDA per capacity day question comes from the or. Bookings, each quarter in 2019 sign that says `` welcome norwegian cruise line ceo email address kit on your NCL!, so to speak, first and foremost, the discussion of issuing is! From nut jobs also, PLEASE, TELL the EMPLOYEES not to REPLY in BAD ATTITUDE the! For his commentary on our post call on the cost, as i said in my remarks. Ms. Byng-Thorne is a Board decision holds a Bachelors degree in Accounting from Barry University also PLEASE! Create excitement, not just among loyal guests, but also to new brand and new! Heard would blow your mind these 2 actions provides the company norwegian cruise line ceo email address rallied around and... You realize that is we wanted flexibility on the facility $ 900 million of to... Of those details offline on our financial position and outlook other hand, we also addressed a large of. Patrick, i think ITS a few times and have received a response each time in Accounting Barry... On a net basis from plus 5 % to about 14 % to about 14 % to 14. Our actual results to differ materially from such statements line Holdings Ltd. ( NYSE: NCLH is... And especially for our company for the year that we 're -- there 's a lot of work you.

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norwegian cruise line ceo email address